• Full Time
  • Mthatha
  • Posted 2 weeks ago

Educational Requirements

  • Matric
  • Fluency in English, Xhosa an advantage
  • Computer knowledge
  • Relevant Franchisee qualification

Work Experience


  • Minimum 5 years restaurant environment
  • Minimum 3 years in management role
  • Computer experience – (MS Office)

Financial Management and Administration

  • Comply with all relevant management reporting process
  • Manage all the financial procedures of the restaurant
  • Manage the restaurants stock levels to required standards
  • Control and manage food costs and ensure that stipulated cost of sales are achieved
  • Ensure agreed upon budgets are achieved

Operations and Customer Care

  • Ensure all operational standards are implemented in the restaurant as required by Franchisor
  • Comply with all relevant checklists and evaluations as set out by company
  • Ensure excellent customer service
  • Review, analyse and institute corrective measures to address all unacceptable aspects of operation

Staff management and Training

  • Manage staff’s time and attendance
  • Manage staff’s performance standards and adhere to company timeframes for performance management
  • Achieve required training standards and targets
  • Manage the recruitment process for all vacancies that arise
  • Ensure adherence to company’s disciplinary code and procedures
  • Submit all related salary information to Payroll Administrator on or before deadline dates

 Health and Safety

  • Comply with Franchisor’s and Government health and safety requirements
  • Ensure appointed Health and Safety Officer complies with all safety standards and regulations


  • Perform all duties within your vocational abilities, as requested
  • Institute marketing strategies (Local) at store level, on an ongoing basis
  • Carry out any other ad hoc duties as and when required by management
  • Ensure high quality standards of work are adhered to at all times


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